We want you to be happy with your order. If you need to return an item, please contact us within 14 days of receiving your order.
To be eligible for a return, items must be unused, unopened, in their original packaging and in resellable condition.
For hygiene reasons, opened or used fragrances cannot usually be returned unless the item is faulty, damaged or incorrect.
Customers are responsible for return postage unless the item received was faulty, damaged or incorrect.
Once your return has been received and inspected, we will confirm whether your refund has been approved.
Approved refunds will be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.
Please contact us before sending any return so we can provide the correct return instructions.
